General
What is this marketplace?
We are a digital marketplace where you can buy and sell software, courses, ebooks, and other digital products. Our platform connects creators with customers worldwide.
How do I contact support?
You can contact our support team through the "Contact Us" page or email us at support@wwsspam.com. We typically respond within 24 hours.
Account
How do I create an account?
Click the "Register" button in the top right corner. You can register as a buyer or seller. Fill in your details, verify your email, and you're ready to start.
What happens if I forget my password?
Click the "Forgot Password" link on the login page. You'll receive a password reset link via email to create a new password.
Can I change my account type?
Yes, you can upgrade from buyer to seller at any time from your account settings. Some restrictions may apply.
Products
How much does it cost to sell?
Our standard commission is 10% per sale. There are no listing fees. You only pay when you make a sale.
How do I become a seller?
Simply register as a seller during account creation or upgrade your account to seller status from your dashboard. You'll need to provide some basic information and agree to our terms.
What types of products can I sell?
You can sell digital products including software, courses, ebooks, templates, graphics, audio files, and more. All products must be original and legal.
Can I sell on multiple platforms?
Yes, you can sell your products on multiple platforms. However, we recommend checking our exclusive agreement terms for premium sellers.
How do I track my sales?
You can track all your sales, earnings, and analytics from your seller dashboard. It provides real-time updates on your performance.
Do you offer marketing support?
Yes! We provide marketing tools, promotional opportunities, and featured listings to help you grow your sales.
Payments
When do I get paid?
Payouts are processed every Friday for sales with completed payments. The minimum payout amount is $50.
What payment methods do you accept?
We accept credit cards (Stripe), PayPal, and cryptocurrencies (BTC, ETH, USDT). All payments are processed securely.
Is my payment information secure?
Yes! We use industry-standard encryption and never store your full payment details. All transactions are processed through secure payment gateways.
Orders
How do I download my purchase?
After payment confirmation, you'll receive a download link in your email. You can also access your purchases from your account dashboard under "My Orders".
Do you offer bulk discounts?
Yes! Contact our sales team for bulk purchase discounts on enterprise licenses and volume orders.
How long does it take to receive my order?
Digital products are delivered instantly after payment confirmation. You'll receive a download link within minutes.
How do I leave a review?
After purchasing a product, you can leave a review from your order history page. Your feedback helps other buyers make informed decisions.
Returns
Can I refund my purchase?
Yes, you can request a refund within 30 days of purchase. Contact our support team with your order details.
What is your refund policy?
We offer a 30-day money-back guarantee on all purchases. Contact support with your order number to initiate a refund.